Refund policy
Return & Exchange Policy
At Outlaw Indian Co., each piece is carefully selected and, in many cases, customized just for you. Please review our return policy before purchasing.
Hats
All hat sales are final. Due to the custom nature of our hats, we do not accept returns, exchanges, or refunds on hats.
Please double-check your size, color, and style before placing your order. Customizations, including branding, burning, accessories, shaping, or other personalized details, cannot be changed or refunded once completed.
Clothing
Clothing may be returned for store credit only within 14 days of delivery or purchase.
To be eligible for store credit, clothing must be:
- Unworn and unwashed
- In original condition
- Free of stains, odors, pet hair, makeup, or other signs of wear
- Returned with all original tags still attached
Items returned after the 14-day window will not be accepted. Original shipping costs are non-refundable, and customers are responsible for return shipping costs.
We do not offer cash refunds or refunds to the original payment method on clothing.
Damaged or Incorrect Orders
If you receive an item that is damaged or incorrect, please contact Outlaw Indian Co. within 3 days of receiving your order so we can review the issue and make it right.
By completing your purchase, you acknowledge and agree to this return policy.
Thank you for supporting Outlaw Indian Co. 🤎